Terms of Service
Overview
This website is operated by Haven Seat. Throughout the site, the terms “we”, “us” and “our” refer to Haven Seat. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including the additional policies referenced here. Please read them carefully before using the site. If you do not agree to all the Terms, you may not access the website or use any Service.
1. Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.
2. Products, pricing and availability
All prices are shown in US dollars and exclude applicable taxes, which are calculated at checkout. Prices, promotions and bundle offers may change at any time without notice. We reserve the right to limit quantities, to discontinue any product, and to refuse any order placed with us. Product images are for illustration; minor variations in color or finish may occur.
3. Orders and payment
When you place an order you agree to provide current, complete and accurate purchase and account information. We may, at our discretion, cancel or limit orders that appear to be placed by dealers, resellers or distributors, or that we suspect to be fraudulent. If we cancel an order after payment, you will receive a full refund. Payment is collected at the time of order by our payment providers; we do not store full card details.
4. Shipping, returns and cancellations
Shipping is governed by our Shipping Policy. Returns, refunds and the 90-day trial are governed by our Refund Policy. Order cancellations are governed by our Cancellation Policy. All three form part of these Terms.
5. Limited warranty
Our seat cushions are covered by a one-year limited warranty against manufacturing defects and permanent flattening, as described in the Refund Policy. Except as expressly stated there, products are provided “as is” and we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose, to the extent permitted by law.
6. Product use and health information
Our products are comfort and ergonomic accessories. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Content on this site, including customer experiences, is for general information only and is not medical advice. If you have an injury, chronic pain or a medical condition, consult a qualified healthcare professional before use. Observe the stated weight capacity and follow the care instructions supplied with the product.
7. Accuracy of information
We try to keep the information on this site accurate and current but it may occasionally contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
8. Intellectual property
The site, its content, design, text, graphics, images, product names and logos, including Haven Seat™ and Offload Core™, are our property or licensed to us and are protected by copyright, trademark and other laws. You may not copy, reproduce, distribute or create derivative works from any part of the site without our prior written permission.
9. Reviews and user content
If you submit reviews, photos, comments or other materials, you grant us a non-exclusive, royalty-free, perpetual licence to use, edit, publish and distribute them in any medium. You agree that your submissions are truthful, do not violate any third-party right and do not contain unlawful, abusive or obscene material. We may remove any content at our discretion.
10. Third-party links and tools
The site may contain links to third-party websites or use third-party tools over which we have no control. We are not responsible for their content, accuracy or practices, and complaints about third-party products or services should be directed to the third party.
11. Limitation of liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, arising from your use of the site or products, whether based in contract, tort or otherwise. Our total liability for any claim relating to a product shall not exceed the amount you paid for that product. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party right.
13. Severability and waiver
If any provision of these Terms is found unenforceable, it shall be enforced to the fullest extent permitted by law and the remaining provisions remain in effect. Our failure to enforce any right or provision is not a waiver of it.
14. Governing law and disputes
These Terms and any separate agreements under which we provide you Services are governed by the laws of the United States and the state from which the order is fulfilled, without regard to conflict-of-law rules. Before starting any formal proceeding, you agree to contact us first so we can try to resolve the matter informally.
15. Changes to these Terms
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
16. Contact
Questions about the Terms should be sent to contact@havenseat.com.